Your own app, death-case file and secure family communication for funeral service providers.
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Questions explained clearly

Frequently asked questions

BestatterWebservice is part of BestatterWebservice’s shared, sensitive workspace for funeral service providers – clear, discreet and appropriately preconfigured.

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

Questions explained clearly

Frequently asked questions

Is the dedicated app really included in every plan?+

Yes. The app name, your own icon, colours and installable PWA are part of the core system.

Can the system be adapted to our funeral home?+

Yes. Your business type, team size, services, hours, buffers, rooms and equipment are prepared to suit you and remain editable.

Can you import my price list from a document?+

Yes. Documents and extracted information first remain controlled drafts and are only adopted after review and approval.

Can external calendars and booking providers be connected?+

Google Calendar, Microsoft 365 and suitable ICS calendars are supported directly. Other providers require their official approval or interface.

What happens when an automation cannot continue safely?+

The process is not reported as successful. Instead, it is handed to support or a staff member with a clear reason.

Is the dedicated app really included in every plan?+

Yes. The app name, your own icon, colours and installable PWA are part of the core system.

Can the system be adapted to our funeral home?+

Yes. Your business type, team size, services, hours, buffers, rooms and equipment are prepared to suit you and remain editable.

Can you import my price list from a document?+

Yes. Documents and extracted information first remain controlled drafts and are only adopted after review and approval.

Can external calendars and booking providers be connected?+

Google Calendar, Microsoft 365 and suitable ICS calendars are supported directly. Other providers require their official approval or interface.

What happens when an automation cannot continue safely?+

The process is not reported as successful. Instead, it is handed to support or a staff member with a clear reason.

Is the dedicated app really included in every plan?+

Yes. The app name, your own icon, colours and installable PWA are part of the core system.

Can the system be adapted to our funeral home?+

Yes. Your business type, team size, services, hours, buffers, rooms and equipment are prepared to suit you and remain editable.