Your own app, death-case file and secure family communication for funeral service providers.
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Support. Relieve. Communicate clearly.

Digital relief for funeral professionals and families

BestatterWebservice combines case management, family portal, appointments, documents, tasks, approvals and communication in an installable app.

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

Your own installable app
Autopilot with safeguards
20 languages in interpreter mode
Prepared for your business type
Included in every Bestatter plan

Digital relief for funeral professionals and families

BestatterWebservice combines case management, family portal, appointments, documents, tasks, approvals and communication in an installable app.

Case phases, tasks, documents, approvals, roles and communication start with presets that match the selected profile.

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

One connected system

Prepared for your business type

Creates the BestatterWebservice site environment and provides safe presets for funeral homes, transfers, pre-arrangements and family communication.

01

Callback / initial contact

Customers book available times while staff, rooms, equipment and buffers are taken into account.

02

Guide funeral cases in a structured way

Case phases, tasks, documents, approvals, roles and communication start with presets that match the selected profile.

03

Coordinate appointments, tasks and participants

Preconfigured project for BestatterWebservice with its own app, appointment booking and industry-specific workflows.

04

Prepared for your business type

Each business type receives suitable calendar times, buffers, resource types and service identifiers.

05

Your own installable app

Your own name, icon and colours are included in every plan.

06

Coordinate appointments, tasks and participants

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

Funeral-service operating system

Included in every Bestatter plan

Creates the BestatterWebservice site environment and provides safe presets for funeral homes, transfers, pre-arrangements and family communication.

Guide funeral cases in a structured way

Case phases, tasks, documents, approvals, roles and communication start with presets that match the selected profile.

Your own installable app

Your own name, icon and colours are included in every plan.

Autopilot with safeguards

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

§

Coordinate documents securely

Authorities, certificates and official enquiries can be coordinated case by case with documented responsibilities and review status.

Transfer service & on-call response

Preconfigured project for BestatterWebservice with its own app, appointment booking and industry-specific workflows.

Coordinate documents securely

Approved documents can be captured as controlled drafts; sensitive or binding information is only adopted after human review.

Present funeral services transparently

Show third-party costs separately

Funeral ceremony & farewell

Preconfigured project for BestatterWebservice with its own app, appointment booking and industry-specific workflows.

Rooms, stations or equipment as required

Customers book available times while staff, rooms, equipment and buffers are taken into account.

Coordinate appointments, tasks and participants

Customers, partners and internal staff work together through the shared management centre.

Funeral pre-planning

Preconfigured project for BestatterWebservice with its own app, appointment booking and industry-specific workflows.

20 languages in interpreter mode

Content is phrased naturally for each language, including right-to-left layouts for Arabic and Urdu.

···

Simplify family communication

Customers book available times while staff, rooms, equipment and buffers are taken into account.

Autopilot with safeguards

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

BestatterWebservice combines case management, family portal, appointments, documents, tasks, approvals and communication in an installable app.

Digital relief for funeral professionals and families

Creates the BestatterWebservice site environment and provides safe presets for funeral homes, transfers, pre-arrangements and family communication.

  • Guide funeral cases in a structured way
  • Coordinate documents securely
  • Coordinate appointments, tasks and participants
  • Automate recurring workflows
Learn more
BestatterWebservice combines case management, family portal, appointments, documents, tasks, approvals and communication in an installable app.

Your own installable app

Your own name, icon and colours are included in every plan.

  • Simplify family communication
  • Coordinate documents securely
  • Coordinate appointments, tasks and participants
  • 20 languages in interpreter mode
Learn more
What changes in daily work

Digital relief for funeral professionals and families

BestatterWebservice combines case management, family portal, appointments, documents, tasks, approvals and communication in an installable app.

Guide funeral cases in a structured way

Case phases, tasks, documents, approvals, roles and communication start with presets that match the selected profile.

Automate recurring workflows

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

Simplify family communication

Your own name, icon and colours are included in every plan.

Coordinate appointments, tasks and participants

Customers book available times while staff, rooms, equipment and buffers are taken into account.

Locked-mode principles

Autopilot with safeguards

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

01

Autopilot with safeguards

Paid tasks with an unambiguous assignment run automatically; uncertain cases are handed to a person with a clear audit trail.

02

Coordinate documents securely

Approved documents can be captured as controlled drafts; sensitive or binding information is only adopted after human review.

03

Coordinate appointments, tasks and participants

Case phases, tasks, documents, approvals, roles and communication start with presets that match the selected profile.

Communication without an extra barrier

20 languages in interpreter mode

Content is phrased naturally for each language, including right-to-left layouts for Arabic and Urdu.

This page has deliberately been created as a draft. Company details and legal content must be professionally reviewed and completed before publication.

Knowledge and orientation

Frequently asked questions

BestatterWebservice is part of BestatterWebservice’s shared, sensitive workspace for funeral service providers – clear, discreet and appropriately preconfigured.

Questions explained clearly

Frequently asked questions

Is the dedicated app really included in every plan?+

Yes. The app name, your own icon, colours and installable PWA are part of the core system.

Can the system be adapted to our funeral home?+

Yes. Your business type, team size, services, hours, buffers, rooms and equipment are prepared to suit you and remain editable.

Can you import my price list from a document?+

Yes. Documents and extracted information first remain controlled drafts and are only adopted after review and approval.

Can external calendars and booking providers be connected?+

Google Calendar, Microsoft 365 and suitable ICS calendars are supported directly. Other providers require their official approval or interface.

What happens when an automation cannot continue safely?+

The process is not reported as successful. Instead, it is handed to support or a staff member with a clear reason.

Is the dedicated app really included in every plan?+

Yes. The app name, your own icon, colours and installable PWA are part of the core system.

Can the system be adapted to our funeral home?+

Yes. Your business type, team size, services, hours, buffers, rooms and equipment are prepared to suit you and remain editable.

Can you import my price list from a document?+

Yes. Documents and extracted information first remain controlled drafts and are only adopted after review and approval.